Customer Service Advisor

Job Title: Customer Service Agent Location: Newcastle upon Tyne (On-site) Contract: 6 Months Hours: 37.5 hrs/week (Rotational shifts) About the Role: We are seeking an experienced Customer Service Agent to join our…

IT
Pay rate £124 – £162/day
Contract type Contract
Posted 3 August 2026

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About this contract

Job Title: Customer Service Agent

Location: Newcastle upon Tyne (On-site)

Contract: 6 Months

Hours: 37.5 hrs/week (Rotational shifts)

About the Role:

We are seeking an experienced Customer Service Agent to join our Newcastle team. You will act as the first point of contact for Personal Loans account holders, delivering high-quality first-contact resolutions, handling inbound calls, and maintaining strict GDPR standards in a fast-paced environment.

Requirements:

Essential: Proven contact centre and inbound customer service experience.

Desirable: Financial services experience, personal loans knowledge, and CRM system familiarity.

Apply today to join our team!

Randstad Technologies is acting as an Employment Business in relation to this vacancy

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