Office Angels West End is recruiting on behalf of a prestigious private mental health clinic based on Harley Street. This is an excellent opportunity for an experienced and highly organised Clinical Administrator / Medical Receptionist to join a busy and professional healthcare environment where patient care is at the heart of everything they do.
Clinical Administrator / Medical Receptionist
📍 Harley Street, London (Private Mental Health Clinic)
💰 £14.40 per hour + holiday pay
📄 Temporary Assignment
📅 Start Date: Monday 19th October
⏳ Duration: Approximately 4 weeks
🕐 Full-Time Hours
The Role
As the first point of contact for patients, you will play a key role in delivering an exceptional patient experience while providing comprehensive administrative support to clinicians and the wider team.
Working Hours
The role operates on a rota basis:
07:45 - 15:45
12:00 - 20:00
1 Saturday per month, 09:00 - 17:00
Key Responsibilities
Front of House & Patient Care
Welcoming patients and visitors in a professional and friendly manner
Managing patient enquiries via phone, email and in person
Ensuring a smooth and efficient patient journey throughout the clinic
Administration & Coordination
Managing clinician diaries and booking appointments
Coordinating patient visits and follow-up appointments
Processing payments and maintaining accurate records
Preparing and sending correspondence, reports and letters to a high standard
Updating and maintaining confidential patient information
Liaising closely with clinicians and colleagues to support excellent patient care
Assisting with improving administrative processes and clinic operations
What We're Looking For
Previous experience in a medical administration, medical reception or healthcare support role
Experience within private healthcare would be highly advantageous
Excellent communication skills and a professional telephone manner
Strong organisational skills with exceptional attention to detail
Ability to thrive in a busy, fast-paced environment
Good knowledge of medical terminology and healthcare processes
Proficiency using clinical databases and healthcare systems
Why Apply?
Opportunity to work for a respected private healthcare provider in the heart of Harley Street
Supportive, friendly, and professional team environment
Ongoing temporary position with immediate start
Valuable experience within a prestigious private clinic
Convenient central London location close to Marylebone High Street
Competitive hourly rate plus holiday pay
If you're a confident administrator with healthcare experience and are looking for your next opportunity within a leading private clinic, we'd love to hear from you. Apply today for immediate consideration.
Application Process:
To apply, please send your CV and a cover letter detailing your relevant experience and why you would be a fantastic fit for our team to (url removed)
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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