User Researcher

User Research Agents Telford or Worthing / Hybrid - 2 days per week onsite Up to £400 per day inside ir35 Initial 4 month discovery contract - Likely to be extended into Alpha and build phase Eligible for BPSS clearance…

Inside IR35 Hybrid IT
Pay rate £350 – £400/day
Contract type Contract
Posted 22 October 2026

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About this contract

User Research Agents
Telford or Worthing / Hybrid - 2 days per week onsite
Up to £400 per day inside ir35
Initial 4 month discovery contract - Likely to be extended into Alpha and build phase
Eligible for BPSS clearance

Experienced User Researcher required to support a major government digital transformation programme, leading Discovery research to shape the future of agent services.

Key skills required:

End-to-end user research and research strategy

User interviews, usability testing and workshop facilitation

User needs analysis, journey mapping and concept validation

Experience working in multidisciplinary Agile teams

Strong stakeholder engagement and insight reporting

CESA and Self Assessment knowledge would be highly advantageous.

Initially a 4-month Discovery phase, with a strong likelihood of extension into Alpha and Build.

If this role is of interest, apply now or email your CV directly to me at (url removed)

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