2nd Line WINTEL Engineer
Location: Stevenage
Working Pattern: Fully On-Site
Clearance: High Level Security Clearance Required
Contract: Initial 6-Month Contract
Rate: £430 per day
Start Date: ASAP
The Opportunity
Experis is seeking a 2nd Line WINTEL Engineer to join a well-established team of 2nd and 3rd Line engineers supporting a high-profile user community within a secure environment.
This role offers the opportunity to work across a broad range of Windows infrastructure technologies, supporting critical systems while collaborating with customers, stakeholders, and technical teams. Due to the nature of the support requirements, this is a fully office-based position in Stevenage.
Key Responsibilities
Review and fulfil Windows-related customer requests, ensuring a high standard of service and timely delivery.
Build, configure, and support Windows Server environments, primarily hosted on VMware infrastructure.
Create and maintain build documentation, work instructions, and operational procedures.
Support the deployment, installation, and racking of physical servers within customer data centres.
Maintain and update gold build images.
Perform Windows Server patching, upgrades, and routine maintenance activities.
Monitor and report on infrastructure capacity and service performance.
Attend regular engineering meetings and provide updates on outstanding incidents, requests, and project activities.
Investigate, diagnose, and resolve infrastructure and customer issues in line with agreed SLAs.
Support testing, implementation, and service improvement initiatives.
Escalate risks, issues, and dependencies that may impact service delivery or project timelines.
Ensure compliance with change, release, configuration, and security management processes.
Maintain the security and integrity of network services in accordance with operational and security requirements.
Required Skills & Experience
Windows Server 2016, 2019, and 2022
Active Directory (AD)
DNS
WSUS
VMware
Backup technologies, including NetApp SAN and Cohesity
Microsoft System Centre Operations Manager (SCOM)
PowerShell or other scripting experience
Experience working within a Windows infrastructure support environment
Strong troubleshooting and problem-solving skills
Experience within secure or highly regulated environments would be advantageous
Security Requirements
High Level Security Clearance is required for this position.
Working Hours
37 hours per week
Monday to Friday between 07:00 and 19:00
Typical shift patterns:
07:00 - 15:30
10:30 - 19:00
No regular weekend working
Overtime opportunities may be available
Apply Now
If you have a strong background in Windows infrastructure support and are looking for your next contract opportunity within a secure, technically challenging environment, we'd like to hear from you. This is an excellent opportunity to join a skilled engineering team delivering critical IT services and infrastructure support.
If you receive suspicious outreach claiming to be from us, please contact us via the ManpowerGroup website
