Housing Options Officer

Housing Options Officer

We are looking for an experienced Housing Options Officer to join a local authority team on a temporary basis. You will support people who are homeless or at risk of homelessness, providing housing advice, assessing applications and helping applicants secure suitable accommodation.

Key Responsibilities

Manage homelessness and housing applications in line with relevant legislation.
Assess applicants' circumstances and develop personalised housing plans.
Provide advice on housing options, tenancy rights and homelessness prevention.
Maintain accurate case records and make decisions within required timescales.
Work with partner agencies, landlords and support services to find suitable accommodation.
Refer vulnerable applicants to relevant support services where needed.

Essential Requirements

Experience in housing options, homelessness prevention or a similar role.
Knowledge of homelessness legislation and housing processes.
Strong communication, organisational and case management skills.
Ability to work sensitively with vulnerable applicants and manage a varied caseload.
Education to A-level standard or equivalent knowledge to NVQ Level 4.
Fluent English.
Full driving licence and access to your own vehicle.

Additional Information

Remote working, with travel required for home visits when necessary.
DBS check required.
Occasional evening, weekend or on-call work may be required