Housing Customer Service Advisor

BDS are currently recruiting for Customer Service Advisors to work with a well-known Housing Association in the Manchester area. Main duties will include but are not limited too; * Taking rent payments from tenants *…

Hybrid Public Sector
Pay rate £16.42 – £22.03/hour
Job type Temporary
Posted 7 October 2026

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About this job

BDS are currently recruiting for Customer Service Advisors to work with a well-known Housing Association in the Manchester area.

Main duties will include but are not limited too;

* Taking rent payments from tenants

* Answering general housing queries via telephone, webchat and face to face

* Raising repair requests

* Occasional work on reception greeting customers

The ideal candidate will have;

* Strong IT skills

* Experience of using Housing IT Systems

* Experience ideally working within Housing and/ or Local Authority

* Great attention to detail

* High levels of customer services

This is initially an office based role with an option to move to a hybrid set up after your initial 6 weeks training (2 days per week in the office)

Hours- 35 per week Monday- Friday (Working time between 8am- 6pm on a rota basis)

Pay rate- Starting at £16.42ph PAYE/ £21.22ph UMB rising to £17.04ph PAYE/ £22.03ph UMB after completing 6 weeks training

Temp ongoing to start ASAP!

Apply now for immediate consideration

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