Build Engineer | 3 Month Contract | £12.71 PAYE | Ipswich
REED Technology is supporting a healthcare organisation in Ipswich who are on their search for 6 x Endpoint Configuration Analyst / Build Engineer to join a busy Digital Services team.
This role is ideal for someone with experience in IT device deployment, desktop support, endpoint services or IT asset management who enjoys a hands-on technical role supporting end users and delivering high-quality IT services.
The Role
You'll be responsible for the configuration, deployment and support of IT equipment across a multi-site environment. Working within the Endpoint Services function, you'll support the setup, tracking and distribution of end-user devices whilst helping to maintain a high standard of customer service.
Key responsibilities include:
Building, configuring and deploying laptops, desktops, mobile phones and other endpoint devices
Supporting device rollouts, refresh programmes and new starter equipment requests
Maintaining accurate asset records and inventory databases
Logging, tracking and resolving IT incidents and service requests
Supporting users with device setup and troubleshooting
Managing stock levels of hardware and peripherals
Updating service management and asset tracking systems
Providing guidance and training to end users on devices and applications
Escalating technical issues where appropriate
What We're Looking For
Experience within an IT support, deployment, build or endpoint environment
Experience configuring laptops, desktops and mobile devices
Strong customer service and communication skills
Experience using ITSM or service desk systems
Experience maintaining asset records and inventories
Good working knowledge of Microsoft technologies, including Office 365
Ability to prioritise workload and work independently
Full UK driving licence or ability to travel between sites when required
Highly Desirable
Experience with Intune, Microsoft Endpoint Manager, SCCM or Autopilot
Healthcare or public sector experience
Experience supporting large-scale device deployments
Knowledge of ITIL processes
If you have the relevant experience for the role, please apply using the link provided or email your CV
