Resident Liaison Officer

Resident Liaison Officer Location: Sheffield Contract: Temporary Rate: £21.41 per hour The Role We are looking for an experienced Resident Liaison Officer to support residents throughout housing maintenance and…

Construction
Pay rate £21 – £22/hour
Job type Temporary
Posted 15 September 2026

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About this job

Resident Liaison Officer

Location: Sheffield
Contract: Temporary
Rate: £21.41 per hour

The Role

We are looking for an experienced Resident Liaison Officer to support residents throughout housing maintenance and refurbishment works in Sheffield.

Key Responsibilities

* Act as the main point of contact for residents throughout works.

* Keep residents informed about upcoming works, access requirements and timescales.

* Arrange appointments and manage resident access.

* Deal with queries, concerns and complaints professionally.

* Liaise with contractors, site teams and housing management.

* Carry out resident visits and provide regular updates.

* Maintain accurate records and ensure resident issues are followed up.

Requirements

* Previous experience as a Resident Liaison Officer or similar role.

* Experience within social housing, repairs, maintenance or refurbishment.

* Strong communication and customer service skills.

* Confident dealing with residents and contractors.

* Good organisational and administration skills.

Package

* £21.41 per hour

* Temporary position

* Sheffield

* Immediate/ongoing opportunity

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