Helpdesk Administrator

Helpdesk Administrator Required - Orpington

We are looking for an organised and proactive Helpdesk Administrator to join a busy building maintenance team based within a hospital environment in Bromley. This is a fast-paced, busy role, within a noisy enviornment. You'll be the first point of contact for maintenance requests, ensuring work orders are logged, allocated within the team correctly and tracked through to completion. Plus ad-hoc duties to support the maintenance team

Key Responsibilities:

Logging reactive and planned maintenance jobs
Coordinating engineers and subcontractors
Updating CAFM/helpdesk systems accurately
Monitoring job progress and chasing outstanding works
Liaising with hospital staff, engineers, and contractors
Producing reports and maintaining maintenance records

Requirements:

Previous helpdesk or facilities administration experience
Building maintenance, FM, or property services background preferred
Experience working with CAFM systems
Strong communication and organisational skills
Ability to work efficiently in a busy and demanding environment
Good IT skills, including Microsoft Office

What We're Looking For: A reliable, customer-focused administrator who thrives under pressure, can prioritise workloads effectively, and enjoys working as part of a team supporting critical facilities within a healthcare setting.

For more details or to apply, please contact Liam Hargate at Coyles