Your new role
We're looking for an experienced Copilot Adoption Lead to play a pivotal role in the enterprise-wide adoption of Microsoft 365 Copilot. This is an opportunity to shape how thousands of employees embrace AI, turning a technology deployment into a measurable productivity and capability programme.Working closely with senior stakeholders, technology teams, AI specialists, communications, learning and development, governance teams, and key business sponsors, you'll lead the adoption journey, ensuring users have the tools, training, guidance and support needed to realise tangible value from Microsoft 365 Copilot.What you'll need to succeed
Key Responsibilities
Lead the adoption and enablement of Microsoft 365 Copilot across the organisation
Develop and deliver rollout plans, adoption waves, user cohorts and persona-based engagement strategies
Create and coordinate training programmes, workshops, clinics, webinars and user support materials
Build and support AI Champions networks and user communities
Identify and prioritise high-value business use cases for Copilot and AI agents
Capture feedback, monitor adoption metrics and measure business benefits
Partner with stakeholders across Technology, Security, Data Governance, Communications and L&D
Support the transition from existing AI tools to Microsoft Copilot
Promote responsible AI usage and ensure adoption aligns with governance, privacy and security frameworks
Develop guidance, playbooks, FAQs, prompt libraries and success stories that drive engagement and confidence
Essential Experience
Proven experience delivering Microsoft 365, Copilot, AI, digital workplace or enterprise technology adoption programmes
Strong understanding of Microsoft 365 Copilot, prompt engineering, adoption challenges and user enablement
Experience with Copilot Studio, Agent Builder, Power Platform and Microsoft 365 services
Excellent stakeholder management and communication skills
Demonstrable experience creating training content, user guidance and adoption materials
Experience measuring adoption, engagement, benefits realisation and user satisfaction
Knowledge of responsible AI, information governance, security and data privacy considerations
Desirable Experience
Enterprise change management and digital adoption experience
Experience supporting large-scale technology rollouts
Knowledge of Microsoft Purview, DLP, information protection and compliance frameworks
Experience within regulated or operationally complex environments such as infrastructure, utilities, telecoms, transport or engineering
Familiarity with ITIL, change frameworks or service adoption methodologies
What you'll get in return
Market rates
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at (url removed)
