Reconciliation Administrator - Property Services
Hybrid – London and homeworking
£35,202 - £39,333 pa
Are you an organised, solution-focused administrator with experience in financial reconciliation?
We are looking for someone to join the St Mungo’s Property Services Team as a Reconciliation Administrator for a12 month fixed term contract, or secondment for internal candidates.
In the role of Administrator you’ll work as part of a busy team, leading on payment reconciliation, Schedule of Rates (SOR) validation and general repairs and maintenance administration support.
Key responsibilities include:
* Processing property services related invoices and payments.
* Ensuring accurate contractor reconciliation against works completed, and resolving discrepancies.
* Using relevant IT systems and processes including our Asset Management System.
* Maintaining accurate repairs and financial data, producing reports, and identifying trends, risks, and areas for improvement.
* Providing effective administrative support and compliance, while providing high quality customer service, through shared inboxes and phonelines.
You will join the team during a period of positive change, as we introduce new systems and processes to enhance our service. In this role you will be part of a team delivering a quality service that makes a real difference to our residents across multiple accommodation services.
Where you’ll be working
You will be required to work flexibly for at least 2 days per week from our Central Office in Farringdon, London. This allows for training, in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations.
What we’re looking for
If you can demonstrate the following experience and skills, we'd encourage you to apply:
* Experience in financial reconciliation, invoice processing or payment control.
* Working knowledge of Schedule of Rates (SOR) and repairs processes.
* Experience using housing or repairs management systems.
* Strong organisational skills with the ability to manage competing priorities.
* Confident using Microsoft Office and other IT systems to complete administrative tasks.
* Ability to build positive working relationships with colleagues and external partners.
* A customer-focused approach to problem-solving and task prioritisation.
Experience in a housing, homelessness or charity setting is beneficial but not essential. Knowledge of housing options, including semi-independent and supported accommodation, would be an advantage.
We're looking for someone who takes ownership, works collaboratively and cares about making a positive difference to the people we support.
Closing date: 10:00 am on 22 September 2026
Interview and assessments will take place in October 2026
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups
