Tenant Liaison Officer

CONTRACT UNTIL MARCH 2027 - SOCIAL HOUSING KITCHEN SCHEME*

We're Hiring: Tenant Liaison Officer
Location: Preston
Sectors: Social Housing
Project Types: Kitchens
Pay rate: £16-17 per hour UMBRELLA PAY
Duration: September 2026 - March 2027

We are hiring for a Tenant Liaison Officer in Preston, starting in September until March 2027. This scheme is a kitchens scheme so previous kitchen experience is preferred but not essential.

Duties of the Tenant Liaison Officer include:

Pre-entry visits and company inductions
Collect tenancy agreement/approval forms
Visiting tenants in their homes to advise them on when and what work is being carried out
Act as the main point of contact and deal with any problems/queries that tenant may have
Contacting neighbourhood housing associations and establishing working relations with them
Visiting empty houses that are being refurbished with potential tenants and advising them on completion dates
Attending and chairing tenant forum meetings to advise tenants of works being carried out
Monitor customer complaints and resolve any potential issues
Monitor customer satisfactionThe successful candidate must be able to demonstrate a strong and stable career within face to face customer service, ideally within Housing or Construction sectors.

Tenant Liaison experience is preferable but not essential!

What's on offer

£16.00-17.00 per hour
Weekly pay on FridayHow to apply

Please apply directly to this job ad or for more information please call Sam at Fawkes & Reece on (phone number removed)