My client is a highly regarded and prestigious commercial financial services organisation.
An opportunity has arisen for an experienced and proactive Credit Controller to join a busy collections team. The role would suit someone who enjoys building strong customer relationships while ensuring outstanding debts are collected efficiently, effectively and professionally.
As a Credit Controller you will be responsible for managing a portfolio of customer accounts, reducing early arrears, whilst delivering excellent customer service.
Main Duties
* Proactively manage and collect outstanding customer debt.
* Contact customers by telephone and email to resolve overdue accounts.
* Allocate incoming payments accurately.
* Reconcile customer accounts and investigate payment discrepancies, ensuring these are resolved quickly
Key Requirements
* Proven background in Credit Control essential
* Strong negotiation skills.
* Knowledge of creditworthiness & credit monitoring procedures
* Excellent communication skills and relationship building
* Strong attention to detail with good problem-solving abilities.
* Confident working with Microsoft Excel and bespoke systems (training provided)
* Ability to prioritise workload and manage multiple accounts.
* Professional and confident telephone manner.
* Organised with excellent time management skills.
* Experience of Consumer debt collection is helpful.
Premier Placement Services are acting as an employment agency for this vacancy
