Streetworks Coordinator / Planner
Location: Apsley, Hemel Hempstead
Hours: Monday – Friday, 7.30am – 5.30pm 45hrs per week (hybrid)
Type: 12m FTC Mat Leave cover
Salary: Up to and around £35k
Project Partners are now recruiting for an experienced Streetworks Planner / Coordinator to come and join an established and hard working team based in Apsley.
The purpose of the role as a Planner is to ensure all works are delivered to the required contract’s program, achieving contractual SLA’s, ensure efficient planning, utilising full workforce. Ensuring that the clients/customers’ expectations are met by delivering a first-class service.
Job Responsibilities:
* Liaise with teams, supervisors and operatives providing accurate information, job details to enable work to be carried out.
* Monitor backlogs AA/IP to ensure contractual priorities are met.
* Ensure all jobs are planned and coordinated so they run as efficiently as possible.
* Create NRSWA permits to Local Authorities and ensure that the notices meet legislative requirements.
* Apply/submit and track requests for Bus/Parking suspensions
* Submit and track requests for switch out etc
* Monitor and respond to permit updates (PMR's/S74's/AIV’s/Inspection).
* Deal with all requests from the client promptly, efficiently and courteously and keep the clients and customers updated with progress prior to and throughout and after the works.
* Monitor the progress of all gangs working on the designated contract and update the related company and client systems.
* Resolving any planning queries or issues.
* Holiday or additional cover for planning colleagues when necessary.
* Carry out any other duties appropriate for the role.
* Sharing information with the wider team to support work planning and obtaining and working in accordance with licences and permits as required to deliver the project.
Candidate Requirements:
* Proficient in the use of all Microsoft 365 (Teams, Word, Excel and Outlook)
* Understanding of processes for obtaining Gas/Electric/Line Search/BT Drawings
* Understanding of street works and traffic management requirements
* Street manager/Aurora system experience
* Previous planning experience
* Environmental Awareness
* Customer Service Awareness
* Previous utilities experience is derisible but not essential
