Homelessness Prevention Officer
Location: Halifax, West Yorkshire | Hybrid working
Contract: Temporary | Pay: £13.59 - £13.69 per hour (PAYE)
Hours: Monday - Friday, 09:00 - 17:00 (7.24 hours/day)
Start Date: 07/09/2026 | Assignment length: approx. 6 weeks +
Are you passionate about helping people stay in their homes and preventing homelessness before it happens? We're looking for a Homelessness Prevention Officer to join a busy Housing Options team in Calderdale, working directly with individuals and families to prevent and relieve homelessness.
What you'll be doing:
Interviewing customers who are homeless or at risk of homelessness, providing tailored advice and support
Assessing needs and developing personal housing plans, including written decision letters
Managing a caseload and carrying out hands-on prevention work - negotiating with landlords, families, and other parties
Building strong relationships with partner agencies, housing providers, voluntary organisations, and community groups
Visiting clients at home or other suitable venues to understand their situation and needs
Supporting clients with paperwork and online applications for housing
Attending case conferences and multi-agency meetings
Maintaining accurate, confidential case records
What we're looking for:
Knowledge of homelessness legislation, particularly Part VII of the Housing Act 1996 as amended by the Homelessness Reduction Act 2017
A sound understanding of prevention and relief duties, including Personalised Housing Plans
GCSE (or equivalent) Maths and English at Grade C/4+, or demonstrable relevant experience
Experience working with individuals/families facing homelessness, or with vulnerable people more broadly
Strong organisational skills with the ability to manage a caseload and competing deadlines
Good negotiation, assertiveness, and communication skills (written and verbal)
Confident IT skills, including Microsoft Office
A full UK driving licence and access to a vehicle for work purposes (reasonable adjustments considered for disabled candidates)
Comfortable with occasional evening/weekend work and regular home visits across the Borough
This role is subject to an Enhanced DBS check (Adult and Children's Barred Lists), reflecting a commitment to safeguarding children, young people, and vulnerable adults.
If you're resilient, empathetic, and thrive working as part of a team to make a real difference in people's lives, apply today
